Editor | June 11, 2012
Join our VP of Interaction Design, Shiloh Barnat, for this month’s “Breakthroughs” webinar, presented by AIGA and Adobe:
Design Research: Getting to Know Your Users
Wednesday, June 20
12:00 p.m. Eastern / 9:00 a.m. Pacific

Design research—an investigation based on empathy, insight and understanding—is a fundamental element of building successful digital experiences. Using established methodologies borrowed from anthropology and psychology, design research helps designers discover what tasks people accomplish with digital services and devices, where they want to perform these tasks and what kind of information they need to complete them. Join Shiloh Barnat, vice president of interaction design at Lokion Interactive and Adobe expert Sharma Hendel as they explore design research tools and tactics used to create successful screen-based experiences.
Since joining Lokion in 2005, Shiloh has cultivated a thriving IxD practice including introducing the region’s first dedicated usability lab, a growing team of IxD professionals and products like Thinkfactory and Buzzwatch. She has conducted strategic brainstorming, audience research, information architecture, interaction design and usability studies for a multitude of projects with clients such as ALSAC / St. Jude, FedEx, GE, HGTV, Nokia and Viking Range.
Sharma Hendel, PhD, has twelve years of experience in software strategic planning, design and empirical research to investigate user behavior. She came into user research by way of academia, with a PhD in Cognitive Science. After five years of conducting design research at Microsoft, Dr. Hendel moved to Adobe in 2005 to work on Creative products, combining her interest in customer research with a desire to design more intuitive experiences. In her current role, Dr. Hendel manages a team to develop customer-centric strategy across all of Adobe’s products.
Moderator Callie Neylan is a designer, researcher and writer who has worked in visual and interaction design for renowned design firms Gensler and Teague and media organization NPR. Callie holds an MFA in design from the University of Washington in Seattle and is currently an assistant design professor at the University of Maryland, Baltimore County. Her research interests focus on the aesthetics of interaction design.
About this series
This second “Breakthroughs” webinar series will focus on designing for mobile. Developed jointly by Adobe and AIGA, the series will explore the ways that today’s studios are creating innovative, multi-platform experiences as well as the tools they are using to achieve them. Learn new techniques and methodologies that will ensure success when adding mobile to your design repertoire!