How to Start an AI Task Force in Your Organization
For many businesses, AI feels overwhelming. Tools are constantly evolving, and while the possibilities seem endless, it’s hard to know where to start. That’s where an AI Task Force comes in. A dedicated task force can help your company strategically explore, implement, and integrate AI into your operations.
Here’s how to build an AI Task Force that will drive real impact for your business.
Step 1: Define Your AI Goals
Before you dive in, ask:
- What do we want to achieve with AI?
- Are we focusing on internal efficiency, customer experience, or something else?
- What problems are we hoping AI can solve?
Your goals will guide everything from the tools you test to the people you involve.
Step 2: Build a Cross-Functional Team
A successful AI Task Force needs a mix of perspectives. Consider including:
- IT and development professionals to understand AI capabilities and integration
- Business analysts to identify high-impact AI opportunities
- Marketing and sales teams to explore how AI can improve customer engagement
- HR and operations to ensure AI adoption supports internal processes and workflows
Step 3: Start with Departmental Conversations
Your team is already using AI, whether they realize it or not.
- Ask each department what tools they’ve tried
- Identify their pain points and what AI could improve
- Gather real-world use cases to prioritize AI efforts
Step 4: Identify Quick Wins and Test AI Tools
Rather than trying to implement AI everywhere, start small.
- Look for repetitive tasks AI can automate
- Test AI-powered content generation or customer support enhancements
- Try AI-driven data insights to improve decision-making
Step 5: Encourage Company-Wide AI Learning
AI adoption only works if employees feel comfortable using it.
- Host AI training sessions and hands-on demos
- Create an internal AI knowledge base
- Hold AI lunch and learns to share discoveries
Step 6: Set Metrics and Continuously Improve
Figuring out AI isn’t a project. You must commit to it as an ongoing initiative.
- Track AI adoption and success metrics
- Refine your strategy as tools evolve
- Encourage feedback from employees and customers
Final Thoughts
AI isn’t about replacing people; it’s about enhancing what we do best.
Starting an AI Task Force gives your company the structure and strategy needed to use AI effectively, whether for internal efficiency, customer engagement, or business innovation.
If you want to see how we built our AI Task Force at Lokion, read our story here.